Home/Services

All things digital, à la carte

Websites, ads, SevenRooms, automation, AI, data and apps: eight technical specialities for restaurants and hotels. Bring us a project and we'll build it.

The dining room of Nammos London, in Mayfair
Nammos · London
Attract

Websites

A website that feels like your venue, and makes guests want to book before they've even seen the menu.

WWebflow PartnerOfficial Webflow partner agencySee the sites we've built

What we do

Bespoke brand websitesAnimated, highly visual, true to your art direction.
Group websitesOne shared structure for all your venues.
Built-in bookingSevenRooms or your own tool, without leaving the site.
MultilingualFor an international clientele, from Dubai to Singapore.
Simple back officeYour teams update menus and events on their own.
SEO and performanceFast pages that rank well, with results you can measure.
Cé La Vi on top of Marina Bay Sands, Singapore
Case studyCé La Vi, Singapore

A bespoke Webflow website, animated and highly visual.

Attract

Ads, wherever guests choose their table

Campaigns on the five platforms where your guests decide where to eat, tracked all the way to the booking.

Launch a campaign

Our platforms

MetaInstagram & Facebook
GoogleSearch, Maps, YouTube
TikTokShort-form video
PinterestInspiration, events
NewChatGPTConversational ads

What we do

Media strategyThe right budget on the right platform.
Ad creativeFormats made for each platform.
Launches and eventsOpenings, parties, new seasons.
RetargetingBringing back the guests who hesitated.
Booking trackingEvery euro tied to covers.
Clear reportingWhat works, and what we cut.
Attract

Growth & fractional CMO

A part-time head of digital marketing: strategy, management and execution, without a new hire.

Let's talk

What we do

Growth strategyGoals, channels and priorities for the next twelve months.
Roadmap and budgetWhat we do, when, and for how much.
Supplier managementAgencies, photographers and freelancers, all coordinated.
Leadership meetingsA regular check-in, backed by numbers.
Newsletters and eventsBringing your guests back, season after season.
Venue launchesFrom the first teaser to the first full week.

Who it's for

Growing groups that don't yet have a head of digital marketing, and venues whose marketing team needs extra strategic support.

Retain

SevenRooms, down to the API

We handle every part of SevenRooms, from configuration to API connections with the rest of your tools.

Request an audit

What we do

Setup and migrationFrom your old tool, without losing a single guest.
Bespoke auditsWhat's set up well, and what's costing you covers.
API connectionsWebsite, CRM, newsletter, POS, internal tools.
SevenRooms automationEmails, tags and alerts that trigger on their own.
SegmentationVIPs, regulars, corporate clients, first-time guests.
Team trainingFloor staff, reservations and management.

Connected tools

SevenRooms APIWebflowCRMNewsletterFormsInternal tools
A restaurant dining room from Fitz Group
Case studyFitz Group

CRM, newsletters and forms synced to SevenRooms.

Retain

CRM & VIP cards

Recognize your best guests at every one of your venues, and give them a reason to come back.

Let's talk

What we do

Unified guest databaseOne profile per guest, across all your venues.
Data cleanupDuplicates, consent, useful fields.
VIP cardsLoyalty programs designed for your regulars.
Personalized cardsWith a QR code and a dedicated digital experience.
B2B systemsFor the companies you host often.
Targeted campaignsThe right message for the right segment.
A Butler Collection venue
Case studyButler Collection

A B2B system with personalized cards and QR codes.

Retain

Automation & AI

We automate what you thought couldn't be done. Your tools do the work while your teams look after guests.

AI agentsWorkflowsAPIWebhooks
Design your scenario

Scenarios we can build

The private-hire AI agent
WhenA private hire request comes in by email or formThenAI checks the date, budget and guest count, then drafts a proposalResultA quote ready to approve, with the lead logged in the CRM
The morning VIP brief
WhenA VIP guest has booked for tonightThenPreferences, allergies, last visit and spend are pulled togetherResultThe maître d' gets the brief before service
A bad review handled in ten minutes
WhenA 1- or 2-star review goes liveThenThe manager is alerted, AI drafts a reply and the guest is taggedResultA thoughtful reply, posted the same day
The weather campaign
WhenThe forecast shows over 25 °C for the weekendThenA terrace campaign goes out to guests in the neighborhoodResultThe terrace is full from Thursday
The report that writes itself
WhenEvery Monday at 8 a.m.ThenCovers, sales, campaigns and reviews are compiled, with AI commentaryResultA clear summary in management's inbox
The birthday that brings them back
WhenA regular's birthday is coming upThenA personal touch and a pre-filled booking linkResultA celebration table, booked with you

These scenarios are examples. Every automation is designed with you, around your tools and the way you work.

Steer

Data & reporting

Reports and marketing analysis your teams actually read, so every decision rests on reliable numbers.

Let's talk

What we do

Marketing reportsMonthly, with commentary and recommendations.
Campaign analysisWhat each channel really brings in.
DashboardsFor each venue and for the whole group.
TrackingGoogle Analytics 4 and Tag Manager, set up properly.
Booking attributionKnow where your guests come from.
Guest analysisVisit frequency, average spend, loyalty.
Build

Apps, made to measure

When the tool you need doesn't exist, we design it and build it for you.

Share your idea

What we build

Internal appsTo make your teams' daily work simpler.
B2B toolsManaging corporate clients, cards and access.
Digital cards and passesWith a QR code, on your guests' phones.
Client portalsGroup bookings, events, private hire.
Back officesA control panel for your data.
AI featuresAssistants, copywriting, automatic sorting and analysis.

Not on the menu? We'll make it.

Your project doesn't fit any box? Those are often the most interesting ones. Tell us about it, and we'll tell you how we would build it.

Book a table with us
Our method

Like a well-run service

Four stages, whether it's a website or an app. You always know where things stand and who is handling what.

1The meeting

A coffee

We get to know your venue, your tools, your teams and your ambitions. Thirty minutes, no commitment.

2The diagnosis

Mise en place

We look at what exists, what's getting stuck and what will pay off fastest. You receive a clear proposal.

3The build

In the kitchen

Each subject goes to the member of the collective who knows it best. Regular check-ins, delivery in stages.

4The follow-up

Ongoing service

Team training, measurement, fine-tuning. We stay reachable and responsive.

How we work

À la carte or tasting menu

Every proposal is tailored after the first coffee. Here are the two ways to work with us.

One-off

À la carte

A specific need, a project with a clear start and finish: a new website, a SevenRooms migration, an automation, an app.

  • A defined scope and timeline
  • One point of contact who knows the subject
  • Training and handover to your teams
Tell us about your project
Ongoing partnership

The full menu

The collective becomes your day-to-day digital team, with a fractional CMO, as it does for Fitz, Butler Collection and Monterock.

  • Website, CRM, campaigns and data managed together
  • Regular check-ins and a shared roadmap
  • Fast response when service can't wait
Book a table with us