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Tools born on the floor

Together with our clients, we have co-developed several tools for hotels and restaurants. Each one starts from a need spotted at a client, then becomes a project of its own.

Discover the tools Tell us about a need

A laid table with peaches and glasses in dappled light

Homemade

How we work

From client need to product

We never start from a software idea. We start from a problem faced by a venue we work with.

1The need

A client brings it to us

Missed calls during service, ads whose effect never shows up in the dining room, group requests piling up in inboxes.

2The prototype

We build it with them

A first tailor-made version, tested in the field with their teams and refined week after week.

3The project

It becomes a tool

When the same need shows up at other venues, the tool becomes a project of its own, with its own product.

4The service

It joins your menu

We connect it to your other tools (SevenRooms, CRM, ads) and help your teams get started.

Guest relations · AI

Heep

The AI host for restaurants

Heep answers missed calls and messages, books directly in the restaurant's reservation system, asks for reviews and wins back past guests. The restaurant stays in control. It is used by Butler Collection, Fitz Group, Casa Yuma, Noto and Prunier, among others.

The starting pointRestaurants were losing bookings because nobody could answer: more than half of all messages arrive during service or when the restaurant is closed.

One inbox: phone, WhatsApp, Instagram, Messenger, SMS and email
Bookings made directly in SevenRooms, Zenchef, TheFork, OpenTable…
Reminder the day before, review request the day after, win-back of inactive guests
iOS and Android apps, multi-venue management

€1.25M: in bookings generated since launch
97%: of conversations handled without the team
100,000+: missed calls recovered per year

Figures published by Heep, September 2026.

AIWhatsAppSevenRoomsMulti-venue

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Ads · Attribution

Painapo

Every ad euro should fill a table

Painapo connects ad campaigns to real bookings and real spend in the dining room. You finally see which campaigns fill the restaurant, who the guests coming from ads are, and how they behave afterwards.

The starting pointRestaurants were spending on ads without knowing how many tables they filled: browser pixels, limited by cookies, never saw the booking, the visit or the bill.

Server-side tracking, connected directly to SevenRooms
Real-time dashboard: cost per booking, conversion rate, average spend, LTV and ROI
The journey of every guest who came from an ad: booking, visit, cancellation or no-show, visits, spend
Audiences exportable to Meta and Google: exclude regulars, target by spend or frequency
Several restaurants and several ad platforms in one account

SevenRoomsMeta AdsGoogle AdsServer-side

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CRM · Events

GetPax

The CRM for private events and groups

GetPax brings together group and private event requests for restaurants, hotels and event agencies. AI drafts the replies, quotes and follow-ups; the team reviews, adjusts and sells. Nothing goes out unchecked.

The starting pointSales teams were handling group requests across emails, spreadsheets and the booking system, with hand-made quotes and forgotten follow-ups.

A request form for your website, no developer needed
Quotes built from your menus and prices, with online acceptance and deposit
Priority rules for room conflicts, with an alternative date suggested
Automatic follow-ups that stop as soon as the client replies
Room blocked in the booking system, service sheet sent to the team
Pipeline and targets tracked per salesperson

AIQuotesDepositsPipeline

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A need with no tool? We build it.

Every one of our tools was born from a real problem at a client. If yours has no solution yet, tell us about it.

Tell us about your need